Errors

Experian® Connected Platform request errors generally contain code and message fields within the response to give you additional information on what went wrong with the request. Below are the lists of error messages as well as their descriptions. The tables are separated based on the type of API that the responses come from.

Customer Management: Entitlements

Code	Description
CUSTOMER_MGNT.ENTITLEMENT.ALREADY_DEACTIVATED	_{Type: CLIENT_SIDE_ERROR} Entitlement is already deactivated.
CUSTOMER_MGNT.ENTITLEMENT.AVAILABLE_AT_IS_LESS_THAN_24HRS	_{Type: CLIENT_SIDE_ERROR} Available date (available_at) must be greater than 24 hours.
CUSTOMER_MGNT.ENTITLEMENT.AVAILABLE_AT_MUST_BE_BEFORE_DEACTIVATE_AT	_{Type: CLIENT_SIDE_ERROR} The available date (available_at) must be earlier than the deactivation date (deactivate_at).
CUSTOMER_MGNT.ENTITLEMENT.BULK_RECORD_PROCESSING_ERROR	_{Type: SERVER_SIDE_ERROR} Unable to process this bulk record due to an internal error.
CUSTOMER_MGNT.ENTITLEMENT.CUSTOMER_DISCLOSURE_DATE_IN_FUTURE	_{Type: CLIENT_SIDE_ERROR} Customer disclosure date is in the future. Update the disclosure date to proceed with entitlement activation.
CUSTOMER_MGNT.ENTITLEMENT.CUSTOMER_DISCLOSURE_MISSING	_{Type: CLIENT_SIDE_ERROR} Required customer disclosure missing. Add disclosure to customer profile to proceed with entitlement activation.
CUSTOMER_MGNT.ENTITLEMENT.DEACTIVATION_FAILED	_{Type: CLIENT_SIDE_ERROR} Unable to deactivate product configuration (#1) because its current status (#2) does not allow deactivation. Ensure the product is in an appropriate state before attempting to deactivate.
CUSTOMER_MGNT.ENTITLEMENT.DUPLICATE_ENTRY	_{Type: CLIENT_SIDE_ERROR} A customer can have only one active entitlement.
CUSTOMER_MGNT.ENTITLEMENT.DUPLICATE_PRODUCT_CONFIG_ID	This error code can occur in multiple scenarios: _{Type: CLIENT_SIDE_ERROR} Duplicate product config ID provided. _{Type: CLIENT_SIDE_ERROR} A duplicate product configuration ID was provided.
CUSTOMER_MGNT.ENTITLEMENT.IDENTITY_VERIFICATION_FAILURE	_{Type: AUTHENTICATION_ERROR} Identity verification failed: customer marked deceased.
CUSTOMER_MGNT.ENTITLEMENT.INVALID_ACTIVATION	_{Type: CLIENT_SIDE_ERROR} The product cannot be activated until its available date.
CUSTOMER_MGNT.ENTITLEMENT.INVALID_AVAILABLE_AT	_{Type: CLIENT_SIDE_ERROR} The available date (available_at) cannot be set in the past.
CUSTOMER_MGNT.ENTITLEMENT.INVALID_CURSOR	_{Type: CLIENT_SIDE_ERROR} Invalid cursor provided. Use the 'next_cursor' value from the API response exactly as received, without any modifications.
CUSTOMER_MGNT.ENTITLEMENT.INVALID_CUSTOMER_ID	_{Type: CLIENT_SIDE_ERROR} The customer ID is not found.
CUSTOMER_MGNT.ENTITLEMENT.INVALID_CUSTOMER_PARAM	_{Type: CLIENT_SIDE_ERROR} Entitlement activation failed due to an invalid customer parameter.
CUSTOMER_MGNT.ENTITLEMENT.INVALID_CUSTOMER_PARAM_SSN	_{Type: CLIENT_SIDE_ERROR} Entitlement activation failed due to an invalid SSN.
CUSTOMER_MGNT.ENTITLEMENT.INVALID_DATE_RANGE	_{Type: CLIENT_SIDE_ERROR} Date range is not valid date or startDate is greater than endDate
CUSTOMER_MGNT.ENTITLEMENT.INVALID_DEACTIVATE_AT	_{Type: CLIENT_SIDE_ERROR} The deactivation date (deactivate_at) cannot be set in the past.
CUSTOMER_MGNT.ENTITLEMENT.INVALID_DEACTIVATION	_{Type: CLIENT_SIDE_ERROR} Deactivation cannot be performed before the entitlement's deactivation date.
CUSTOMER_MGNT.ENTITLEMENT.INVALID_DELETION	_{Type: CLIENT_SIDE_ERROR} The entitlement can only be deleted when all products within the entitlement are deactivated.
CUSTOMER_MGNT.ENTITLEMENT.INVALID_MODIFICATION	_{Type: CLIENT_SIDE_ERROR} Unable to update entitlement because one or more products are already activated. To make changes, deactivate the affected products first.
CUSTOMER_MGNT.ENTITLEMENT.INVALID_PRODUCT_CONFIG_ID	_{Type: CLIENT_SIDE_ERROR} The product config ID is not found.
CUSTOMER_MGNT.ENTITLEMENT.INVALID_PRODUCT_CONFIG_IDS	_{Type: CLIENT_SIDE_ERROR} Between 1 and 25 product IDs must be provided.
CUSTOMER_MGNT.ENTITLEMENT.INVALID_PRODUCT_DELETION	_{Type: CLIENT_SIDE_ERROR} The entitled product can only be deleted if entitled or deactivated.
CUSTOMER_MGNT.ENTITLEMENT.MISSING_MANDATORY_FIELDS	_{Type: CLIENT_SIDE_ERROR} The parameters customer_id and product_config_id cannot be empty.
CUSTOMER_MGNT.ENTITLEMENT.NOT_ACTIVATED	_{Type: CLIENT_SIDE_ERROR} Entitlement is not activated.
CUSTOMER_MGNT.ENTITLEMENT.NOT_FOUND	This error code can occur in multiple scenarios: _{Type: CLIENT_SIDE_ERROR} Entitlement not found. _{Type: CLIENT_SIDE_ERROR} Entitlement not found, possibily because it was deleted.
CUSTOMER_MGNT.ENTITLEMENT.NO_HIT	_{Type: CLIENT_SIDE_ERROR} No credit file found for the provided customer information.
CUSTOMER_MGNT.ENTITLEMENT.NO_PRODUCTS_FOR_DEACTIVATION	_{Type: CLIENT_SIDE_ERROR} None of the products in the entitlement are currently eligible for deactivation.
CUSTOMER_MGNT.ENTITLEMENT.ONDEMAND_PRODUCT_NOT_FOUND	_{Type: CLIENT_SIDE_ERROR} Product is not configured for on-demand delivery, is not entitled, or is not activated.
CUSTOMER_MGNT.ENTITLEMENT.PIN_NOT_PRESENT	_{Type: CLIENT_SIDE_ERROR} No credit file found for the provided customer information.
CUSTOMER_MGNT.ENTITLEMENT.PRODUCT.NO_HIT	_{Type: CLIENT_SIDE_ERROR} No credit file found for the provided customer information.
CUSTOMER_MGNT.ENTITLEMENT.PRODUCT.PIN_NOT_PRESENT	_{Type: CLIENT_SIDE_ERROR} No credit file found for the provided customer information.
CUSTOMER_MGNT.ENTITLEMENT.PRODUCT.PULL_FAIL	This error code can occur in multiple scenarios: _{Type: CLIENT_SIDE_ERROR} No credit file found for the provided customer information. _{Type: CLIENT_SIDE_ERROR} Unable to retrieve TransUnion credit report.
CUSTOMER_MGNT.ENTITLEMENT.PRODUCTS_ALREADY_ACTIVATED	_{Type: CLIENT_SIDE_ERROR} Product(s) already activated.
CUSTOMER_MGNT.ENTITLEMENT.PRODUCTS_ALREADY_ENTITLED	_{Type: CLIENT_SIDE_ERROR} This customer already is entitled to this product either as part of a bundle or directly on entitlement.
CUSTOMER_MGNT.ENTITLEMENT.PRODUCT_ALREADY_DEACTIVATED	_{Type: CLIENT_SIDE_ERROR} Product is already deactivated.
CUSTOMER_MGNT.ENTITLEMENT.PRODUCT_CATALOG_ERROR	_{Type: SERVER_SIDE_ERROR} An internal server error occurred due to a product misconfiguration.
CUSTOMER_MGNT.ENTITLEMENT.PRODUCT_CONFIG_NOT_ENTITLED	_{Type: CLIENT_SIDE_ERROR} Product config ID is invalid or not in this entitlement.
CUSTOMER_MGNT.ENTITLEMENT.PRODUCT_CONFIG_NOT_FOUND	_{Type: CLIENT_SIDE_ERROR} The specified product configuration was not found on entitlement.
CUSTOMER_MGNT.ENTITLEMENT.PRODUCT_DEPENDENCY_UNSATISFIED	_{Type: CLIENT_SIDE_ERROR} A dependent product cannot be entitled unless its parent product is also entitled.
CUSTOMER_MGNT.ENTITLEMENT.PRODUCT_NOT_ACTIVATED	_{Type: CLIENT_SIDE_ERROR} The product must be activated before it can be deactivated.
CUSTOMER_MGNT.ENTITLEMENT.PRODUCT_UNAVAILABLE	_{Type: SERVER_SIDE_ERROR} The product is unavailable due to an issue with the server.
CUSTOMER_MGNT.ENTITLEMENT.SCORE_OUT_OF_RANGE	_{Type: CLIENT_SIDE_ERROR} Activation failed: credit score is outside the allowed range.
CUSTOMER_MGNT.ENTITLEMENT.SSN_VERIFICATION_FAILED	_{Type: CLIENT_SIDE_ERROR} SSN verification with Experian has failed.
CUSTOMER_MGNT.ENTITLEMENT.UNEXPECTED_ACTIVATION_ERROR	_{Type: SERVER_SIDE_ERROR} Entitlement activation failed due to an unexpected error.
CUSTOMER_MGNT.ENTITLEMENT.VALIDATION_ERROR	_{Type: CLIENT_SIDE_ERROR} The request is invalid due to missing required fields or invalid input values.

Customer Management: Auth API (KBA)

Code	Description
IDENTITY.VERIFICATION_KBA.CUSTOMER_AUTH_LIMIT_EXCEEDED	_{Type: CLIENT_SIDE_ERROR} The customer has exceeded the limit for authentication attempts.
IDENTITY.VERIFICATION_KBA.CUSTOMER_CREDENTIALS_FAILED	_{Type: CLIENT_SIDE_ERROR} The customer credentials are invalid.
IDENTITY.VERIFICATION_KBA.CUSTOMER_DECEASED	_{Type: CLIENT_SIDE_ERROR} The customer is flagged as deceased at the bureau.
IDENTITY.VERIFICATION_KBA.CUSTOMER_FORMAT_FAILED	_{Type: CLIENT_SIDE_ERROR} The customer format failed validation.
IDENTITY.VERIFICATION_KBA.CUSTOMER_FRAUD	_{Type: CLIENT_SIDE_ERROR} The customer has information within the Experian credit report marked as fraud.
IDENTITY.VERIFICATION_KBA.CUSTOMER_FROZEN	_{Type: CLIENT_SIDE_ERROR} The customer's Experian credit report is frozen.
IDENTITY.VERIFICATION_KBA.CUSTOMER_IS_VERIFIED	_{Type: CLIENT_SIDE_ERROR} The customer is already verified.
IDENTITY.VERIFICATION_KBA.CUSTOMER_MINOR	_{Type: CLIENT_SIDE_ERROR} The customer is a minor.
IDENTITY.VERIFICATION_KBA.CUSTOMER_NOT_FOUND	_{Type: CLIENT_SIDE_ERROR} The customer's data was not found.
IDENTITY.VERIFICATION_KBA.CUSTOMER_PARAM_ADDRESS_NOT_FOUND	_{Type: CLIENT_SIDE_ERROR} The customer's address was not found.
IDENTITY.VERIFICATION_KBA.CUSTOMER_QUESTIONS_FAILED	_{Type: CLIENT_SIDE_ERROR} The verification questions failed.
IDENTITY.VERIFICATION_KBA.CUSTOMER_QUESTIONS_NOT_CREATED	_{Type: CLIENT_SIDE_ERROR} The verification questions could not be created.
IDENTITY.VERIFICATION_KBA.CUSTOMER_STATEMENT	_{Type: CLIENT_SIDE_ERROR} A victim statement is associated with the customer record.
IDENTITY.VERIFICATION_KBA.CUSTOMER_VERIFICATION_FAILED	This error code can occur in multiple scenarios: _{Type: AUTHORIZATION_ERROR} The customer could not be verified. _{Type: CLIENT_SIDE_ERROR} The verification information cannot be verified. _{Type: SERVER_SIDE_ERROR} The verification information cannot be verified.
IDENTITY.VERIFICATION_KBA.INVALID_CUSTOMER_TERMS	_{Type: CLIENT_SIDE_ERROR} The customer has not signed the terms and conditions.
IDENTITY.VERIFICATION_KBA.MISSING_AUTHENTICATION_ID	_{Type: CLIENT_SIDE_ERROR} The authentication ID field is empty.
IDENTITY.VERIFICATION_KBA.MISSING_CROSS_REFERENCE	_{Type: CLIENT_SIDE_ERROR} The cross reference field is empty.
IDENTITY.VERIFICATION_KBA.MISSING_SESSION_ID	_{Type: CLIENT_SIDE_ERROR} The session ID field is empty.
IDENTITY.VERIFICATION_KBA.SESSION_TIMEOUT	_{Type: CLIENT_SIDE_ERROR} The session has timed out.
IDENTITY.VERIFICATION_KBA.UNANSWERED_QUESTIONS	This error code can occur in multiple scenarios: _{Type: CLIENT_SIDE_ERROR} One or more questions were not answered. _{Type: CLIENT_SIDE_ERROR} The verification questions were not returned.
IDENTITY.VERIFICATION_KBA.VERIFCATION_IS_EXTERNAL	_{Type: CLIENT_SIDE_ERROR} The identity verification method is external.

Customer Management: Customers

Code	Description
CUSTOMER_MGNT.CUSTOMER.DUPLICATE_ADDRESS_TYPE	_{Type: CLIENT_SIDE_ERROR} When entering multiple addresses, only one current address and one previous address are allowed.
CUSTOMER_MGNT.CUSTOMER.DUPLICATE_ENTRY	_{Type: CLIENT_SIDE_ERROR} The customer already exists.
CUSTOMER_MGNT.CUSTOMER.ENTITLEMENT_EXISTS	_{Type: CLIENT_SIDE_ERROR} A customer with active entitlements cannot be deleted.
CUSTOMER_MGNT.CUSTOMER.INVALID_DATE_OF_BIRTH	_{Type: CLIENT_SIDE_ERROR} Date of birth must be in past and greater than 18 years.
CUSTOMER_MGNT.CUSTOMER.INVALID_EMAIL_ADDRESS	_{Type: CLIENT_SIDE_ERROR} The provided email address is invalid.
CUSTOMER_MGNT.CUSTOMER.INVALID_SEARCH_PARAMS	_{Type: CLIENT_SIDE_ERROR} One search option must be provided: (1) phone, (2) first and last name, (3) SSN, (4) address, (5) date of birth, (6) email, (7) people ID, (8) reference ID, or (9) created date range.
CUSTOMER_MGNT.CUSTOMER.INVALID_SSN	_{Type: CLIENT_SIDE_ERROR} The provided SSN is invalid.
CUSTOMER_MGNT.CUSTOMER.MISSING_REQUIRED_FIELDS_FOR_OUTSIDE_AUTH	_{Type: CLIENT_SIDE_ERROR} Outside auth requires first name, last name, social security number, address, and date of birth.
CUSTOMER_MGNT.CUSTOMER.NOT_FOUND	_{Type: CLIENT_SIDE_ERROR} Customer not found.
CUSTOMER_MGNT.CUSTOMER.OUTSIDE_AUTH_UNSUPPORTED	_{Type: CLIENT_SIDE_ERROR} The tenant does not support outside authentication.
CUSTOMER_MGNT.CUSTOMER.OUTSIDE_AUTH_USER_AUTHENTICATED	_{Type: CLIENT_SIDE_ERROR} Customer is already authenticated.
CUSTOMER_MGNT.CUSTOMER.UNAUTHORIZED_FIELD_EDIT	_{Type: CLIENT_SIDE_ERROR} Updating the social security number and date of birth is not allowed for authenticated customers.
CUSTOMER_MGNT.CUSTOMER.UNEXPECTED_OUTSIDE_AUTH_ERROR	_{Type: SERVER_SIDE_ERROR} An unexpected error occurred during outside authentication.
CUSTOMER_MGNT.CUSTOMER.VALIDATION_ERROR	_{Type: CLIENT_SIDE_ERROR} Malformed request due to field or business validation.

Customer Management: Enrollments

Code	Description
CUSTOMER_MGNT.ENROLLMENT.CURRENT_RESIDENTIAL_ADDRESS_REQUIRED	_{Type: CLIENT_SIDE_ERROR} An address with type 'CURRENT_RESIDENTIAL' must be provided for enrollments.
CUSTOMER_MGNT.ENROLLMENT.FUTURE_AVAILABLE_DATE_NOT_ALLOWED	_{Type: CLIENT_SIDE_ERROR} Available date (available_at) cannot be in the future for enrollments.
CUSTOMER_MGNT.ENROLLMENT.NAME_KEY_REQUIRED	_{Type: CLIENT_SIDE_ERROR} Entitlement requires the key [name] to be present but it was not found.
CUSTOMER_MGNT.ENROLLMENT.UNEXPECTED_SERVER_ERROR	_{Type: SERVER_SIDE_ERROR} An unexpected error occurred on the server.
CUSTOMER_MGNT.ENTITLEMENT.ACTIVATION_FAILED_CUSTOMER_ENTITLEMENTS_DELETE_FAILED	_{Type: SERVER_SIDE_ERROR} Error while deleting the (#1) - (#2)
CUSTOMER_MGNT.ENTITLEMENT.ACTIVATION_FAILED_CUSTOMER_ENTITLEMENTS_DELETE_FAILED_SUCCESS	_{Type: SERVER_SIDE_ERROR} Deleted the customer and entitlement successfully - (#1) (#2)

Products: Product Configurations

Code	Description
TENANT_MGMT.PRODUCT_CONFIG.INVALID_PRODUCT_CONFIG_ID	_{Type: CLIENT_SIDE_ERROR} Invalid product configuration ID.
TENANT_MGMT.PRODUCT_CONFIG.NOT_FOUND	_{Type: CLIENT_SIDE_ERROR} Product configuration not found.

Credit Management: Attributes

Code	Description
CREDIT_MGMT.ATTRIBUTES.INVALID_REQUEST	_{Type: CLIENT_SIDE_ERROR} The server cannot process the request due to a client-side error.
CREDIT_MGMT.ATTRIBUTES.NOT_FOUND	_{Type: CLIENT_SIDE_ERROR} The credit attributes could not be found.
CREDIT_MGMT.ATTRIBUTES.SERVER_ERROR	_{Type: CLIENT_SIDE_ERROR} The server ran into an issue and couldn't complete the request.

Credit Management: Reports

Code	Description
CREDIT_MGMT.REPORT.ALEADY_EXISTS	_{Type: CLIENT_SIDE_ERROR} The Experian credit report has already been created.
CREDIT_MGMT.REPORT.ALREADY_EXISTS	_{Type: CLIENT_SIDE_ERROR} The Experian credit report has already been created.
CREDIT_MGMT.REPORT.AUTH_LIMIT_EXCEEDED	_{Type: CLIENT_SIDE_ERROR} The customer has exceeded the limit for authentication attempts.
CREDIT_MGMT.REPORT.CONFIG_ERROR	_{Type: SERVER_SIDE_ERROR} Required configuration is missing for the reports.
CREDIT_MGMT.REPORT.CREATION_FAILED	This error code can occur in multiple scenarios: _{Type: SERVER_SIDE_ERROR} The Experian credit report failed to be created. _{Type: SERVER_SIDE_ERROR} The Experian credit report could not be created. _{Type: CLIENT_SIDE_ERROR} The Experian credit report could not be found. _{Type: SERVER_SIDE_ERROR} The Experian credit report could not be found. _{Type: CLIENT_SIDE_ERROR} The Equifax credit report could not be found. _{Type: CLIENT_SIDE_ERROR} The TransUnion credit report could not be found. _{Type: SERVER_SIDE_ERROR} The system encountered an internal validation issue.
CREDIT_MGMT.REPORT.CUSTOMER_DECEASED	_{Type: CLIENT_SIDE_ERROR} The customer is flagged as deceased at the bureau.
CREDIT_MGMT.REPORT.CUSTOMER_FRAUD	_{Type: CLIENT_SIDE_ERROR} The customer has information within the Experian credit report marked as fraud.
CREDIT_MGMT.REPORT.CUSTOMER_MINOR	_{Type: CLIENT_SIDE_ERROR} The customer is a minor.
CREDIT_MGMT.REPORT.CUSTOMER_NOT_FOUND	_{Type: CLIENT_SIDE_ERROR} The customer's data could not be found due to an issue with the request.
CREDIT_MGMT.REPORT.CUSTOMER_REPORT_FROZEN	_{Type: CLIENT_SIDE_ERROR} The customer's Experian credit report is frozen.
CREDIT_MGMT.REPORT.CUSTOMER_REPORT_STATEMENT	_{Type: CLIENT_SIDE_ERROR} A victim statement is associated with the customer record.
CREDIT_MGMT.REPORT.ENTITLEMENT_NOT_FOUND	_{Type: CLIENT_SIDE_ERROR} The customer's Experian credit report entitlement could not be found due to an issue with the request.
CREDIT_MGMT.REPORT.FILTER_EXCEEDED	_{Type: CLIENT_SIDE_ERROR} The request filter only accepts one parameter.
CREDIT_MGMT.REPORT.INVALID_CUSTOMER_PARAM_SSN	This error code can occur in multiple scenarios: _{Type: CLIENT_SIDE_ERROR} The customer's social security number does not match any Experian credit report record on file. _{Type: CLIENT_SIDE_ERROR} The customer's social security number does not match any Equifax credit report record on file. _{Type: CLIENT_SIDE_ERROR} The customer's social security number does not match any TransUnion credit report record on file. _{Type: CLIENT_SIDE_ERROR} The customer's social security number is invalid.
CREDIT_MGMT.REPORT.INVALID_PARAM_DATE_RANGE	_{Type: CLIENT_SIDE_ERROR} The date range specified is invalid.
CREDIT_MGMT.REPORT.INVALID_PAYMENT	_{Type: CLIENT_SIDE_ERROR} The payment account number is invalid.
CREDIT_MGMT.REPORT.INVALID_PRODUCT_CODE	_{Type: CLIENT_SIDE_ERROR} The product code is invalid.
CREDIT_MGMT.REPORT.MISSING_PARAM_REPORTID	_{Type: CLIENT_SIDE_ERROR} The credit report ID is missing from the parameters.
CREDIT_MGMT.REPORT.NOT_ACTIVATED	_{Type: CLIENT_SIDE_ERROR} The Experian credit report has not been activated.
CREDIT_MGMT.REPORT.NOT_AUTHORIZED	_{Type: CLIENT_SIDE_ERROR} The customer has not signed the terms and conditions.
CREDIT_MGMT.REPORT.NOT_ELIGIBLE	_{Type: CLIENT_SIDE_ERROR} The Experian credit report is not eligible for creation.
CREDIT_MGMT.REPORT.NOT_ENTITLED	_{Type: CLIENT_SIDE_ERROR} The Experian credit report has not been entitled.
CREDIT_MGMT.REPORT.NOT_FOUND	This error code can occur in multiple scenarios: _{Type: CLIENT_SIDE_ERROR} The provided Experian credit report information does not match any record on file. _{Type: CLIENT_SIDE_ERROR} The provided Equifax credit report information does not match any record on file. _{Type: CLIENT_SIDE_ERROR} The provided TransUnion credit report information does not match any record on file. _{Type: CLIENT_SIDE_ERROR} The Experian credit report could not be found.
CREDIT_MGMT.REPORT_META.INVALAD_PARAM_DATE_RANGE	_{Type: CLIENT_SIDE_ERROR} The date range specified is invalid.
CREDIT_MGMT.REPORT_META.INVALID_FILTER	_{Type: AUTHORIZATION_ERROR} The specified filter is invalid.
CREDIT_MGMT.REPORT_META.INVALID_PARAM_REPORT_BETWEEN	_{Type: CLIENT_SIDE_ERROR} One or both dates in the report date between filter is in the future.
CREDIT_MGMT.REPORT_META.NOT_FOUND	_{Type: CLIENT_SIDE_ERROR} The Experian credit report could not be found.

Credit Management: Scores

Code	Description
CREDIT_MGMT.SCORE.ALREADY_EXISTS	This error code can occur in multiple scenarios: _{Type: CLIENT_SIDE_ERROR} This credit score has already been created. _{Type: CLIENT_SIDE_ERROR} The Experian credit score has already been created.
CREDIT_MGMT.SCORE.AUTH_LIMIT_EXCEEDED	_{Type: CLIENT_SIDE_ERROR} The customer has exceeded the limit for authentication attempts.
CREDIT_MGMT.SCORE.CREATION_FAILED	This error code can occur in multiple scenarios: _{Type: SERVER_SIDE_ERROR} The credit score could not be created. _{Type: CLIENT_SIDE_ERROR} The Experian credit score could not be created. _{Type: CLIENT_SIDE_ERROR} The Experian credit score could not be found. _{Type: CLIENT_SIDE_ERROR} The Equifax credit score could not be found. _{Type: CLIENT_SIDE_ERROR} The TransUnion credit score could not be found. _{Type: CLIENT_SIDE_ERROR} The system encountered an internal validation issue.
CREDIT_MGMT.SCORE.CUSTOMER_DECEASED	_{Type: CLIENT_SIDE_ERROR} The customer is flagged as deceased at the bureau.
CREDIT_MGMT.SCORE.CUSTOMER_FRAUD	_{Type: CLIENT_SIDE_ERROR} The customer has information within the Experian credit report marked as fraud.
CREDIT_MGMT.SCORE.CUSTOMER_MINOR	_{Type: CLIENT_SIDE_ERROR} The customer is a minor.
CREDIT_MGMT.SCORE.CUSTOMER_NOT_FOUND	_{Type: CLIENT_SIDE_ERROR} The customer's data could not be found due to an issue with the request.
CREDIT_MGMT.SCORE.CUSTOMER_REPORT_FROZEN	_{Type: CLIENT_SIDE_ERROR} The customer's Experian credit is frozen.
CREDIT_MGMT.SCORE.CUSTOMER_REPORT_STATEMENT	_{Type: CLIENT_SIDE_ERROR} A victim statement is associated with the customer record.
CREDIT_MGMT.SCORE.ENTITLEMENT_NOT_FOUND	_{Type: CLIENT_SIDE_ERROR} The customer's Experian credit report entitlement could not be found due to an issue with the request.
CREDIT_MGMT.SCORE.EXCEEDED_CUSTOMER_TERMS	_{Type: CLIENT_SIDE_ERROR} The customer has not signed the terms and conditions.
CREDIT_MGMT.SCORE.FILTER_EXCEEDED	_{Type: CLIENT_SIDE_ERROR} The request filter only accepts one parameter at a time.
CREDIT_MGMT.SCORE.INVALID_BUREAU	_{Type: CLIENT_SIDE_ERROR} The bureau code is invalid.
CREDIT_MGMT.SCORE.INVALID_CUSTOMER_PARAM_SSN	This error code can occur in multiple scenarios: _{Type: CLIENT_SIDE_ERROR} The customer's social security number does not match any Experian credit score record on file. _{Type: CLIENT_SIDE_ERROR} The customer's social security number does not match any Equifax credit score record on file. _{Type: CLIENT_SIDE_ERROR} The customer's social security number does not match any TransUnion credit score record on file. _{Type: CLIENT_SIDE_ERROR} The customer's social security number is invalid.
CREDIT_MGMT.SCORE.INVALID_DELIVERY_TYPE	_{Type: CLIENT_SIDE_ERROR} The delivery type associated with the credit score is not supported.
CREDIT_MGMT.SCORE.INVALID_MODEL	_{Type: CLIENT_SIDE_ERROR} The score model is invalid.
CREDIT_MGMT.SCORE.INVALID_PARAM_DATE	_{Type: CLIENT_SIDE_ERROR} The date specified is invalid.
CREDIT_MGMT.SCORE.INVALID_PARAM_SCORE_BETWEEN	_{Type: CLIENT_SIDE_ERROR} One or both dates in the score date between filter is in the future.
CREDIT_MGMT.SCORE.INVALID_PAYMENT	_{Type: CLIENT_SIDE_ERROR} The payment account number is invalid.
CREDIT_MGMT.SCORE.NOT_ACTIVATED	_{Type: CLIENT_SIDE_ERROR} The customer's credit score has not been activated.
CREDIT_MGMT.SCORE.NOT_ELIGIBLE	_{Type: CLIENT_SIDE_ERROR} The customer's credit score is not eligible for creation.
CREDIT_MGMT.SCORE.NOT_ENTITLED	_{Type: CLIENT_SIDE_ERROR} The customer's credit score has not been entitled.
CREDIT_MGMT.SCORE.NOT_FOUND	This error code can occur in multiple scenarios: _{Type: CLIENT_SIDE_ERROR} The provided Experian credit score information does not match any record on file. _{Type: CLIENT_SIDE_ERROR} The provided Equifax credit score information does not match any record on file. _{Type: CLIENT_SIDE_ERROR} The provided TransUnion credit score information does not match any record on file. _{Type: CLIENT_SIDE_ERROR} The credit score could not be found.
CUSTOMER_NOT_FOUND	_{Type: INVALID_REQUEST_ERROR} Customer Data Not found
ENTITLEMENT_NOT_FOUND	_{Type: INVALID_REQUEST_ERROR} Entitlement not found
INVALID_ORDER_REQUEST	This error code can occur in multiple scenarios: _{Type: INVALID_REQUEST_ERROR} Terms and conditions are not signed by customer _{Type: INVALID_REQUEST_ERROR} Product is not activated _{Type: INVALID_REQUEST_ERROR} Products not in customers entitlement _{Type: INVALID_REQUEST_ERROR} The subscriber is currently not eligible to order the product. _{Type: INVALID_REQUEST_ERROR} Orders are not allowed for on-activation, monitoring and on-schedule delivery products.
ORDER_CREATE_FAILED	_{Type: SERVER_SIDE_ERROR} Order create failed
ORDER_EXISTS	_{Type: INVALID_REQUEST_ERROR} Order products already exist in recent orders or active subscriptions.

Credit Tools: Planner

Code	Description
CREDIT_TOOLS.PLANNER.INVALID_DURATION	_{Type: CLIENT_SIDE_ERROR} The specified score plan duration is invalid.
CREDIT_TOOLS.PLANNER.INVALID_TARGET	_{Type: CLIENT_SIDE_ERROR} The specified target score is invalid.
CREDIT_TOOLS.PLANNER.NOT_FOUND	_{Type: CLIENT_SIDE_ERROR} The score plan was not found due to an issue with the request.
CREDIT_TOOLS.PLANNER.ORIGINAL-SCORE-INVALID	_{Type: CLIENT_SIDE_ERROR} The specified original score is invalid.
CREDIT_TOOLS.PLANNER.ORIGINAL-SCORE-NOMATCH	_{Type: CLIENT_SIDE_ERROR} The specified original score does not match the customer's current score
CREDIT_TOOLS.PLANNER.PLAN_TARGET_UNREACHABLE	_{Type: CLIENT_SIDE_ERROR} The specified target score is unreachable.
CREDIT_TOOLS.PLANNER.SCORE_EXCLUSION_FOUND	_{Type: CLIENT_SIDE_ERROR} The customer's credit score is an exclusion score.
CREDIT_TOOLS.PLANNER.SCORE_NOT_FOUND	_{Type: CLIENT_SIDE_ERROR} The credit score could not be found.
CREDIT_TOOLS.PLANNER.SCORE_TOO_HIGH	_{Type: CLIENT_SIDE_ERROR} The customer's credit score is too high for a score planner improvement plan.
CREDIT_TOOLS.PLANNER.TARGET_SCORE_PARAM_REQUIRED	_{Type: CLIENT_SIDE_ERROR} The target score is required.

Credit Tools: Simulator

Code	Description
CREDIT_TOOLS.SIMULATOR.EXCLUSION_SCORE	_{Type: CLIENT_SIDE_ERROR} Exclusion score found, cannot continue.
CREDIT_TOOLS.SIMULATOR.INVALID_FICO_CATEGORY	_{Type: CLIENT_SIDE_ERROR} The specified category is invalid for a FICO Score.
CREDIT_TOOLS.SIMULATOR.INVALID_MULT_PARAM_REQUEST	_{Type: CLIENT_SIDE_ERROR} The request filter only accepts one parameter.
CREDIT_TOOLS.SIMULATOR.INVALID_PARAM_REQUEST	_{Type: CLIENT_SIDE_ERROR} The specified parameter is not supported.
CREDIT_TOOLS.SIMULATOR.INVALID_VANTAGE_CATEGORY	_{Type: CLIENT_SIDE_ERROR} The specified category is invalid for a VantageScore credit score.
CREDIT_TOOLS.SIMULATOR.SCORE_NOT_FOUND	_{Type: CLIENT_SIDE_ERROR} The credit score could not be found.

Event Management: Alerts

Code	Description
EVENT.ALERTS.INVALID_ALERT_ID	_{Type: CLIENT_SIDE_ERROR} Alert IDs should start with the prefix 'alr_'.
EVENT.ALERTS.INVALID_END_DATE	_{Type: CLIENT_SIDE_ERROR} The end_at date must after the start_at date.
EVENT.ALERTS.INVALID_START_AND_END_DATE	_{Type: CLIENT_SIDE_ERROR} The 'start_at' and 'end_at' dates cannot be set in the future.

Event Management: Notifications

Code	Description
EVENT.NOTIFICATIONS.INVALID_END_DATE	_{Type: CLIENT_SIDE_ERROR} The end_at date must after the start_at date.
EVENT.NOTIFICATIONS.INVALID_NOTIFICATION_ID	_{Type: CLIENT_SIDE_ERROR} Notification IDs should start with the prefix 'notif_'.
EVENT.NOTIFICATIONS.INVALID_PAGE_SIZE	_{Type: CLIENT_SIDE_ERROR} The field PageSize must be between 1 and 25.
EVENT.NOTIFICATIONS.INVALID_START_AND_END_DATE	_{Type: CLIENT_SIDE_ERROR} The 'start_at' and 'end_at' dates cannot be set in the future.
EVENT.NOTIFICATIONS.INVALID_START_OR_END_DATE	_{Type: CLIENT_SIDE_ERROR} The 'start_at' and 'end_at' dates cannot be set in the future.
EVENT.NOTIFICATIONS.INVALID_TIME_RANGE	_{Type: CLIENT_SIDE_ERROR} The date and time range exceeds the limit of 24 hours.

Webhook Management: Replay - Reconciliation

Code	Description
WEBHOOK_MGMT.WEBHOOK_ALERTS.INVALID_CONFIG	_{Type: CLIENT_SIDE_ERROR} If an event key starting with 'alert' is provided, the alert section of the request body cannot be empty.
WEBHOOK_MGMT.WEBHOOK_EVENT.INVALID_END_AT_TIME	_{Type: CLIENT_SIDE_ERROR} The 'end_at' time must be set at least 5 minutes before the current time.
WEBHOOK_MGMT.WEBHOOK_EVENT.INVALID_START_AND_END_DATE	_{Type: CLIENT_SIDE_ERROR} The 'start_at' and 'end_at' dates cannot be set in the future.
WEBHOOK_MGMT.WEBHOOK_PROXY.INVALID_PAYLOAD	_{Type: CLIENT_SIDE_ERROR} They payload provided is invalid. Headers and body fields are required for proxying POST events.
WEBHOOK_MGMT.WEBHOOK_PROXY.REQUEST_METHOD_ERROR	_{Type: CLIENT_SIDE_ERROR} The provided http_method under proxy_headers is not supported.
WEBHOOK_MGMT.WEBHOOK_SCAN.MALICIOUS_URL_DETECTED	_{Type: SERVER_SIDE_ERROR} The webhook cannot be updated. An attempt to configure a webhook with a malicious URL was detected.
WEBHOOK_MGMT.WEBHOOK_SCAN.URL_SCAN_FAILURE	_{Type: SERVER_SIDE_ERROR} The webhook URL cannot be updated. The webhook URL scan failed.